How We Review: A Published Method With No Scores
People reasonably ask why they should trust a guide. The honest answer is that you should not have to. You should be able to see how it works. JUAN365 is an independent guide, not a casino. It takes no deposits and runs no games, and its content is for readers 21+. Below is the method used whenever an operator is described here.
Principles first
- Describe, do not grade. There are no scores and no rankings.
- Use public evidence only, so any reader can repeat the check.
- Say 'set by the operator' instead of guessing at figures.
- Disclose commercial links and keep them away from the wording.
The seven criteria
| Criterion | Evidence we look for | Why it matters to a player |
|---|---|---|
| Licence disclosure | Company name, regulator, and a match on the regulator's public list | Without a licensed company there is no one to complain about |
| Payment rails | Named deposit and withdrawal methods on recognised rails | Unnamed or personal-account payments cannot be traced |
| Terms clarity | Wagering, expiry, bet cap and withdrawal rules in plain view | Hidden terms are the usual source of refused withdrawals |
| KYC rules | Stated documents and timing | Late verification is the usual source of delays |
| Complaint route and support | Official contacts on the operator's domain and an escalation path | First-line chat is not always enough |
| Responsible-gaming tools | Deposit limits, time-outs, self-exclusion | They are the only brakes a player controls |
| App distribution | Store listing, file or web shortcut, honestly labelled | The route decides how much risk the phone takes on |
Verifiable and not
From the outside we can confirm that a page says what it says, that a name is or is not on PAGCOR's list, that an app is or is not in a store, and how the public rails behave. InstaPay credits in real time and limits the size of each transaction. PESONet moves in batches on banking days.
We cannot confirm payout times, fees, minimums or bonus amounts for any operator. Those are set by the operator and should be read on its cashier page. We also cannot confirm game fairness or predict how a dispute will be handled. We do not claim to have tested accounts, and no page relies on such a claim.
Reading a description the right way
A description on this site is a snapshot of what an operator had published on the date shown. Use it as a list of things to look for, then open the operator's own pages and confirm each one. If a criterion is reported as missing and you find it, good. If it is reported as present and you cannot find it, ask the operator's support in writing before you deposit, and keep the reply. A written answer is worth more than any guide's summary.
Partner links
Some links on this site may be partner links. The site may be paid if a reader registers after following one. No payment changes wording: findings are written the same way with or without a commercial relationship, and operators cannot purchase edits, placement or silence.
Why no scores or rankings
Scores reward whoever is best at looking good on a checklist, and rankings create a product to sell. Neither helps a reader decide whether a specific gap, such as a missing complaint route, is acceptable to them. Plain descriptions do.
Updates
Pages are dated. Operator terms change, sometimes weekly. Before you rely on anything here, open the operator's current page and treat it as the authority.
Frequently Asked Questions
Who decides what an operator page says?
The seven criteria do. A page reports what public evidence shows against each one, without scoring.
Do you claim to have tested the operators?
No. The method uses published information and public registers. Figures that would need an account to confirm are marked as set by the operator.
Are you paid by operators?
Some links may be partner links that earn a commission. No payment changes wording.
Is JUAN365 a casino?
No. It is an independent guide for adults 21+ that takes no deposits and runs no games.